Cresivioo

Terms of Service

Last updated: November 5, 2026

These Terms of Service (“Terms”) govern your use of Cresivioo (the “Service”), a content workspace that helps you research trends, create posts and videos, approve them with your team, schedule them and publish them to connected social media accounts. By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Eligibility and Accounts

You must be at least 13 years old, or older if the law where you live requires it, to use the Service. If you are under 18, or under the age of majority where you live, you may use the Service only with the permission of a parent or legal guardian. You are responsible for the accuracy of the information you give us, for keeping your login credentials secure, and for all activity under your account and workspace. Tell us right away at supportcresivio@cresivio.web.id if you suspect unauthorized access.

2. Workspaces and Team Members

A workspace owner can invite team members and assign roles and permissions. The workspace owner is responsible for who has access to the workspace and to any social media accounts connected to it.

3. Connected Social Media Accounts

The Service lets you connect third-party accounts, such as TikTok and Instagram (a Meta platform), so that content you approve can be published to them. When you connect an account, you authorize Cresivioo to act on your behalf only within the permissions you grant during the connection.

Cresivioo is not affiliated with, endorsed by or sponsored by TikTok, Meta Platforms, Inc., Instagram, Facebook or any other platform. All platform names and logos belong to their owners. Platforms can change or limit their APIs at any time, and we cannot guarantee that publishing to them will always be available.

4. Your Content

You keep all rights to the content you upload or create with the Service (“Your Content”). You grant Cresivioo a limited, worldwide, non-exclusive license to host, store, process, render and transmit Your Content only as needed to operate the Service for you, including publishing it to accounts you connect. This license ends when you delete Your Content or your account, except for copies kept in backups for a limited time or as required by law.

You confirm that you own or have the rights to Your Content, and that it does not infringe anyone’s rights or break any law or platform rule.

5. Content From Research

When you create content from material found through research, such as a public TikTok or Instagram post or a news article, the Service always credits the original creator or source on that content (for example, “Credit: @creator” or “Source: publication name”). This credit cannot be removed in the Service.

Credit is not permission. Research material belongs to its original owners, and you are responsible for making sure your use of it is allowed, for example by getting the owner’s permission or by transforming it enough to count as fair use or a permitted exception where you live. If an owner asks for their material to be removed, you agree to remove it.

6. AI-Generated Content

The Service uses automated and AI tools to suggest research, captions, scripts, designs and edits. Generated output may be inaccurate, incomplete or similar to content made for others. Review everything before you publish it. You are responsible for what you choose to publish, including labeling AI-generated content where a platform or law requires it.

7. Acceptable Use

You agree not to use the Service to:

  • publish spam, misleading, hateful, harassing, sexually explicit or illegal content;
  • infringe intellectual property, privacy or other rights of others;
  • impersonate any person or organization, or misrepresent your affiliation;
  • break the terms or rules of any connected platform, or try to get around their limits;
  • access the Service by automated means other than the features we provide, or interfere with its security or operation;
  • reverse engineer, resell or sublicense the Service without our written permission.

8. Third-Party Services

The Service relies on third-party services for hosting, storage, data collection and publishing. We are not responsible for third-party services, and your use of them may be subject to their own terms.

9. Plans and Changes to the Service

We may offer free and paid plans. If a plan has a fee, we will show you the price and get your agreement before you are charged. We may add, change or remove features, and the Service may be unavailable at times for maintenance or for reasons outside our control. If a change materially affects you, we will tell you in the Service or by email.

10. Suspension and Termination

You can stop using the Service and delete your account at any time. We may suspend or end your access if you break these Terms, if required by law, or to protect the Service, other users or connected platforms. When your account ends, your right to use the Service ends, and we will delete your data as described in our Privacy Policy.

11. Disclaimers

The Service is provided “as is” and “as available”, without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. In particular, we do not guarantee that:

  • content you create or publish will reach any number of views, followers, likes, comments, shares, sales or other results;
  • research, trends, insights or AI suggestions are accurate, complete, current or right for your goals;
  • posts will publish at the exact scheduled time, or at all, since publishing depends on connected platforms and their APIs;
  • connected platforms will not limit, remove or flag your content, or restrict or suspend your account;
  • the Service will be uninterrupted, error-free or free of data loss. Keep your own copies of important content.

Any decision you make based on the Service, including what to publish and when, is your own and at your own risk.

12. Limitation of Liability

To the fullest extent permitted by law, Cresivioo and its owners, team members and service providers will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for any of the following, however caused:

  • loss of profits, revenue, sales, business opportunities or goodwill;
  • loss of followers, views, engagement, reach or reputation;
  • posts that fail, publish late, publish with errors or are removed by a platform;
  • restriction, suspension or loss of any social media account;
  • loss or corruption of data or content;
  • claims by third parties, including claims about content you published.

Our total liability for any claim relating to the Service will not exceed the amount you paid us in the 12 months before the claim, or USD 100, whichever is greater. Some jurisdictions do not allow certain limits on liability, so some of these limits may not apply to you; in that case they apply to the fullest extent the law allows.

This limit is a maximum on damages for a proven claim, not a refund of fees. It counts only what you paid in the 12 months before the claim, no matter how long you have used the Service. For example, if you have subscribed for 24 months at USD 20 per month, the limit is USD 240 (the last 12 months), not USD 480. If your proven loss is only USD 30, our liability is USD 30.

13. Indemnity

You are responsible for Your Content and for everything you publish through the Service. You agree to defend, indemnify and hold harmless Cresivioo and its owners, team members and service providers from any claims, damages, losses, costs and expenses (including reasonable legal fees) arising from:

  • Your Content, including content you created from research material;
  • any claim that your content infringes copyright, trademark, privacy or other rights of a third party;
  • your use of the Service or of any connected account;
  • your breach of these Terms, of any law, or of any platform’s terms or community guidelines.

14. Changes to These Terms

We may update these Terms from time to time. If a change is material, we will notify you in the Service or by email before it takes effect. Continuing to use the Service after the change means you accept the updated Terms.

15. Governing Law

These Terms are governed by the laws of the Republic of Indonesia, without regard to its conflict of law rules. If you use the Service as a consumer, nothing in these Terms takes away the protections that the mandatory consumer laws of your country give you.

16. Contact

Questions about these Terms? Email us at supportcresivio@cresivio.web.id.